Privacy Policy

Last updated: September 22, 2026

DimensionX ("we," "us," or "our") operates dimensionxsolution.com. This page explains what information we collect when you use the site, how we use it, and who we share it with.

Information we collect

We collect information you give us directly:

• Checkout information: name, shipping address, email, and phone number, collected by Stripe when you place an order. We never see or store your card number — Stripe handles payment directly.
• Quote requests: whatever you enter in the "Request a Quote" form (name, email, project details), submitted through Formspree.
• Order details: the tray/block layout you design in the builder, so we know what to make.

How we use it

• To make and ship your order
• To email you about your order (confirmations, questions about your layout, shipping issues)
• To respond to quote requests

We don't use your information for advertising, and we don't sell it to anyone.

Who we share it with

• Stripe processes payments and shipping addresses. See Stripe's Privacy Policy.
• Formspree delivers quote-request form submissions to our email. See Formspree's Privacy Policy.
• We don't share your information with anyone else, except if required by law.

Cookies and tracking

This site does not currently use advertising cookies or third-party analytics trackers. Your build layout is saved in your own browser's local storage so your tray isn't lost if you navigate away — that data stays on your device and isn't sent to us until you add it to your cart.

Data retention

We keep order records as long as needed for business, tax, and warranty purposes.

Your choices

To ask what information we have about you, or to request it be deleted, email us at dimensionx.printing@gmail.com.

Changes to this policy

If this policy changes, we'll update the date at the top of this page.

Contact

Questions about this policy? Email dimensionx.printing@gmail.com or call (260) 212-3357.